In this case study we look at NR Engineering who are manufactures a range of complex components for the Fluid Power, Oil & Gas, and Automotive industries. Founded in 1976, the business has a long history of working with blue-chip, multinational customers.
The Challenge
NR were largely reliant on one or two key client accounts, which meant a high business risk. They work withInspire to generate new leads, while also maintaining relationships with their existing client base.
The Inspire Solution
We worked with NR Engineering on two areas: account management and lead generation. Targeting cold and warm leads, several new clients were successfully onboarded, leading to an approximate 25% increase in turnover and a significant reduction in business risk. In addition, we implemented systems and processes to ensure existing customers had a dedicated account management service.